Privacy Policy

Audrey Dendy-Hightower Coaching | Hightower Consulting, LLC
Effective Date: March 2026
Last Updated: March 2026

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Your privacy matters. This policy explains how your information is collected, used, and protected when you engage with my coaching services, website, or content.

This includes interactions through social media, direct messages, forms, email, and scheduling tools.

 

1. Information I Collect

When you engage with me, I may collect:

Personal Information

• Name

• Email address

• Phone number (if provided)

• Social media handle

Voluntary Information

• Information you share about your goals, challenges, or interests

• Messages, responses, or form submissions

Engagement & Technical Data

• Website activity (such as page visits)

• Form responses, poll responses, or inquiry details

 

2. How Your Information Is Used

Your information is used to:

• Respond to your inquiries

• Provide coaching services and support

• Share resources, tools, or program details

• Schedule sessions and manage client communication

• Send emails or updates (only when you opt in)

• Improve content, services, and client experience

I do not sell, rent, or trade your personal information.

 

3. Use of Technology and AI Tools

To support my work, I may use secure technology tools—including AI-assisted platforms—to help with:

• Organizing information

• Drafting content or resources

• Improving efficiency in communication and service delivery

Important:

• I do not intentionally input sensitive, confidential, or personally identifiable client details into AI tools.

• Any use of AI is done thoughtfully, with privacy and professionalism in mind.

 

4. Third-Party Services

I may use trusted third-party platforms to operate my business, such as:

• Scheduling tools (e.g., Calendly or similar)

• Email platforms (e.g., Kit)

• Website hosting and analytics tools

• Social media platforms (e.g., Instagram, Facebook, LinkedIn)

These platforms have their own privacy policies, and your data may be processed according to their terms.

 

5. Data Protection

I take reasonable steps to protect your information, including:

• Securing systems and accounts

• Limiting access to personal data

• Using trusted platforms for communication and storage

Please note that no online transmission is completely secure. You share information at your own discretion.

 

6. Data Retention

I retain your information only as long as necessary to:

• Provide services

• Maintain records

• Meet legal, administrative, or business requirements

You may request deletion of your information at any time.

 

7. Your Rights

You have the right to:

• Access the information I have about you

• Request corrections

• Withdraw consent

• Request deletion of your data

To do so, contact:
📧 Audrey@Dendy-Hightower.com

 

8. Coaching Disclaimer

Coaching services are not therapy, medical care, or mental health treatment.

Information shared is used for coaching purposes only and is handled with care, but it is not protected under medical or clinical privacy laws unless otherwise stated.

 

9. Children’s Privacy

My services are intended for individuals 18 and older.
I do not knowingly collect information from minors.

 

10. Updates to This Policy

This policy may be updated as my services evolve.
The most current version will always be available on my website.

 

11. Contact

If you have any questions about this policy or your information:

📧 Audrey@Dendy-Hightower.com
🌐 www.audreydendy-hightower.com